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About our Residential Home

ABOUT US

About Our Care Home

First impressions count. We aim to impress you when you first make contact either by a visit or telephone call, with our friendly, efficient and knowledgeable demeanour

From our first meeting we will spend time with you and your family to familiarise ourselves with your needs in order to offer an individualised plan of care. This is a good time to ask any questions you may have.

We will provide you with all the information you require when choosing a care home. This includes:

  • Operational policies and procedures
  • Statement of Purpose
  • Service User Guide
  • Fees
  • Staffing levels
  • Menus
  • Social Activities
  • Advocacy Services

Our primary aim is to ensure that the transitional change from home/hospital to Brooklyn is as smooth and worry free as possible.