WELCOME TO BROOKLYN HOUSE

We are a private care company and registered for 18 Service Users. As a residential care provider, we execute our services with a friendly and empathetic approach. We offer an immaculate environment, where residents can feel comfortable to express themselves and be treated as an individual, by our dedicated care staff. The ability to put our residents at ease, with a high level of quality care, respect and patience is very important to us. Irrespective of their physical or social needs. You are welcome to visit our Home and have a look around or contact us for further enquiries.

OVERVIEW

Brooklyn House creates personalised care plans for each individual, and the plans are assessed continuously to address ongoing care structure and changing requirements. We ensure that the standards of care which we carry out does reflect the fundamentals of integrity, honesty, understanding, patience, mutual respect and humanity, in relation to Service Users and staff. We provide a reliable work ethic, in accordance with the healthcare regulations.

The pattern of our care delivery includes:

Empathetic
Dedicated
Supportive
Respectful
Patience
Caring

SERVICES

We empathise with those who are faced by the challenges encountered when caring for a loved one with dementia. Sometimes it is just not possible to provide the level of care and support required at home. At Brooklyn we are experienced and registered by the CQC to provide elderly care/ dementia care, in a safe, caring and homely environment that allows the individuals to function at their optimum level. We take pride in getting to know everyone and creating a person-centred care plan that is tailored to each individual's needs. Areas such as physical and mental health, personal care requirements, nutrition, likes and dislikes, activities and social network are continually assessed, in order to be update with our Service User's care needs.

BUILDING

Brooklyn House is a small-medium size homely environment where all the residents are person-centred known with regards to their daily needs and not an institutionalised setting. The size of our home sets out a positive outlook where individual resident's needs are well familiarised and tailored met. We have an enclosed cosy garden and our building is securely tightened with adequate security measures in place for the best interest of our residents. Brooklyn House has accessible amenities within walking distance such as Clacton Hospital for appointments where required and general outdoor activities space.

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FACILITIES

We pride our facility as a source that promote the beliefs and cultural values of Service Users at all times, by our committed care team and Manager. Our care delivery is a continuous 24-hour service for both respite or permanent accommodation. We prioritise our Residents in all that we do, ensuring that their health and well-being are consistently maintained. Our trained and friendly staff provide care, support and stimulation in a dignified respectful manner.

VISIT

Brooklyn House encourages visits from relatives and friends at any time. And stay as long as they please. Our staff work with Residents' families and their loved ones to provide both practical and emotional support. People with dementia need to be given patience and endurance to maximise their independence, which we demonstrate with their family members to accomplish this.

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ACTIVITIES

The daily activities that we do we carry out are tailored to our individual Resident's interests and what they enjoy doing, which is essential. We also do encourage our Residents to participate in various activities of their choice, as part of socialising with others.

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TESTIMONIALS

As part of improving our care service, we always appreciate the opinions of our Residents and their relatives. Hence, we regularly maintain correspondence with our Residents and their family members, and through meetings and annual survey for feedbacks about our service.

What our Residents' relatives have said have about us:
This just come to a heartfelt thank you for everything.
Betty B
I would like to express my gratefulness for the care that mother has received whilst a resident at Brooklyn House. I don’t think I have seen her so relaxed and settled in quite a long time. The care that my mother receives has been of the highest standard. Thank you once again.
Katrina A
Thank you for the opportunity to meet many friends and relatives at the meeting which took place on 6th March. I am sure we all found the informative and constructive.” My sister has now been at Brooklyn House over four months and would like the opportunity to thank all the staff for their professional care and attention they have given to my sister. It is exceptional and I could not wish for better. Thank you all.
Frank W
Thank you all so much for looking after my husband well. You were all very kind and he enjoyed his stay very much. Best wishes to you all.
Brenda F
On the anniversary of RJ’s death in your care, my son and I would like to thank you for your care of RJ, and thank you for treating my son and I with compassion and understanding.
Anne J
The past week appears to have flown by, but I am pleased to say that every day has seen more pieces put into place, thereby ensuring that my late mother’s funeral is conducted without a hitch. What a surprise it was and how kind of you to send me the beautiful bouquet, and I can assure you that it has helped to brighten up my days and remind me of the two years that my mother spent at Brooklyn House.
It must be said that initially, my mother was very agitated about the thought of going into a care home, as she was a very independent sort of person who, during her long life, had been more than capable of looking after herself. However, the choice of Brooklyn House for her final years proved to be the best move possible and it wasn’t long into her stay that my mother realised that she was in a very good, caring and professional establishment. She never complained to me about any aspect of her care and appeared to enjoy her time with you, and for that I must be eternally grateful. The thought of placing my own mother into a care home was probably the most difficult decision that I have ever been required to make, but I am extremely grateful to you personally, together with all of your staff, for proving to me that I made the correct decision. The fact that she ended her life in a secure, comfortable, caring, loving and happy environment was a credit.
Thank you once again, on behalf of my late Mother and myself, for you, and all the members of your staff at Brooklyn House, for taking such good care of her during her stay with you.
P S
Dear All,
Thank you so much all the lovely care you gave my dad, and I’m you enjoyed his smile.
Wendy
To All the staff at Brooklyn Care Home, a belated but sincere thank you to everyone involved in caring for our dad. All the family appreciated the patience, care and kindness you showed him.
Betty and Shirley
To All at Brooklyn House,
We would like to thank you so much for the care you showed my husband in the short time he was with you. He looked so comfortable at the end. Thank you all once again.
Mrs Gladman
To all the staff,
I want to thank you all again for looking after me. You were all wonderful and I wouldn’t have asked better care. I have settled back home, better than I thought, so again thank you.
Joan W
There staff here have been lovely to Dad and nothing seems too much trouble.
SF
Totally Happy with Mum's care and can't fault anything.
T & S